In today's fast-paced world, solving complex problems requires more than just technical expertise or creativity in isolation — it requires a human-centered approach that brings ideas to life in meaningful ways. This is where design thinking comes in. As a methodology rooted in empathy and user-centric innovation, design thinking empowers teams reimagining possibilities and crafting solutions that resonate with real-world needs.
Design thinking is more than just a problem-solving framework; it’s the process of breathing life into solutions by focusing on the end user and empathizing with their needs. It begins with understanding the human side of a problem, uncovering pain points, and reimagining ways to address them creatively. Through iteration and experimentation, ideas transform from abstract concepts into tangible, impactful solutions. Design thinking takes a solution from conception to reality by ensuring that every step of development keeps the user at the center, ensuring the final product not only works, but thrives in real-world scenarios.
Design thinking can be broken down into five simple steps:
Empathize: research your users' needs.
Define: state your users' needs and problems.
Ideate: challenge assumptions and create ideas.
Prototype: start to create solutions.
Test: try your solutions out.
You will often find yourself repeating steps 3, 4, and 5 in a single design to improve and iterate on your findings through the design.
This thought process is especially important in assistive technology design because it is a human-centered methodology that focuses on empathy, customization, and solving complex problems—key elements that align perfectly with the unique needs of individuals who rely on assistive devices.